Two years ago, when we started to discuss the need for an online store, I had a hard time with it.
I love the one on one time in a retail store, the face time with a sales people and the intimacy in buying while trying on with someone there to advice me.
I don’t like change!:)
I invite it and see the benefit in it.
We still have a relationship with the woman who buys online;
We didn’t lose the intimacy.
We keep in touch with her through email, social media channels and on the phone!
We didn’t lose the ones who like to buy in the store but rather opened the door for them to shop from home as well. Thank you for all of you who worked with us on this crucial change.
All show orders will be entered digitally and though it may feel weird to leave the show with no paper in hand, you will receive a real time confirmation with your order details, printable copy and images of all the styles you ordered.